Performance Food Group reported fiscal fourth-quarter earnings of $64.4 million on revenue of $4.59 billion, both increasing from the year prior.
Analytics from suppliers and customers provide companies with the additional insight needed to improve inventory planning, John Gunderson writes. "Today's best-in-class distributors are using more than just their sales team's input and only internal measurements and metrics," he writes.
Configure-price-quote technology is the next big thing for selling online, writes Ron Eismann of Infor Configure Price Quote. "CPQ technology can drive improvements in customer engagement and productivity, while reducing costs," he writes.
Distributors can improve customer retention by maintaining a human presence, building strong relationships and getting the whole company on board, says Franklin Covey Global Loyalty's Sandy Rogers. "These genuine human connections help customers understand that you want to do a good job for them," Rogers says.
The linear economy contributes to climate change and material waste, argues Alessandro Giovanni Borghese, whereas a circular economy could help turn used goods into resources for future products. Companies such as Omni United and The Carlsberg Group have initiated circular practices by improving the sustainability of tires and beer bottles, respectively.
A system of standardized, straightforward labels for recycling bins could bring US recycling rates up, argues Mitch Hedlund, executive director at Recycle Across America. "There are thousands of confusing recycling instructions on bins throughout the country, which makes people skeptical and apathetic about recycling, and projects the message that recycling is unimportant," Hedlund says.
Third-party parts and components for Apple products can vary in quality, says Kyle Wiens of iFixit, with repair shops operating in a "completely free market where there are no standards." He recommends independent shops, saying that customers need to take care with selecting one.
The internet of things, artificial intelligence and other technologies are reducing downtime, saving money and delivering other gains on the factory floor, writes Infor's Kevin Price. "With the ability to predict the upcoming issues and identify issues early, the maintenance team can be proactive and take action before the issue escalates and become catastrophic or costly," Price writes.
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