Luxury brands are offering new experiences to court millennials, including Prada-owned Miu Miu, which recently created a pop-up disco made for social media sharing at the Lane Crawford department store in Hong Kong. Chanel also got creative with a temporary concept, the Coco Game Center, where visitors could play updated versions of iconic arcade games.
OneMarket, a tech startup created by mall operator Westfield, has created a platform that malls and retailers can use to stay competitive. The platform lets retailers send interactive digital receipts to shoppers via Facebook Messenger, tracks online purchases and recognizes license plate numbers to automatically charge for parking at malls where parking isn't free.
China's Meituan Dianping, a firm that offers an array of online services including restaurant reviews and food delivery, filed for an initial public stock offering on the Hong Kong stock market today. The Tencent-backed company boasts about 320 million users, and it could be valued as high as $60 billion, sources said.
US consumers buy 2% of their groceries online compared to 6% in the UK, and Kroger's investment in British online retailer Ocado could give it an edge as more Americans turn to online grocery shopping. Ocado's investments in robotics and automation have made it a leader in the industry, and it will build 20 automated warehouses for Kroger over the next few years.
Through an update, Google Home smart speaker owners will be able to trigger the devices for ongoing conversations without having to use the wakeup words "OK Google" each time. The Continued Conversation feature is available on Home, Home Mini and Home Max smart speakers.
Nintendo Switch users may gain access to more cloud-based games through Japanese game publisher Capcom Co. The company is looking at offering high-end games via a streaming service, as streaming services are underrepresented in the video game market.
FMI welcomed this week's court decision on national retailers paying sales tax even in states where they have no physical presence. "Today's ruling sets the stage for states to begin leveling the playing field for brick-and-mortar retailers by treating online transactions in the same way they treat in-person ones," said Andrew Harig, senior director for tax, trade and sustainability for FMI.
Voice tools help supply chain operators optimize interactions between humans and digital tools, writes HighJump Voice executive Gary Oldham. "With voice as an enabler and a bridge, companies can reap the full benefits of the solutions of tomorrow -- higher throughput, satisfied customers, lower cost per order, reduced returns, improved employee satisfaction and more," he writes.